Woo Sports would like to share this letter with Woo riders about their new and improved mount. They would like all riders to replace old, blue mounts with the redesigned mount as soon as possible. Continue reading the letter below.
The new WOO mount greatly reduces the chances that the Woo sensor will dislodge while riding.
Hi WOO Riders,
First off, thanks so much for joining us for our first season with WOO. With your help, kiters from all over the world have logged 20,000+ WOO sessions in 93 countries. It’s been amazing to see sessions rolling in every day on the WOO Kite App!
Today we are happy to announce a redesigned WOO Mount that alleviates many of the warranty symptoms some of you have experienced. This new black mount uses two bands to secure the sensor onto a base plate, adding an extra level of protection and reducing the chance the WOO will release while riding. All new WOO orders starting today will include the new mount.
Important Facts about the New Mount:
- The new black mount replaces the original blue mount. We want everyone using only the new black mount with their WOO!
- The best way to remove an old mount is by heating it with a hair dryer/heat gun for ~60 sec and peeling the mount off using a butter knife. Alternatively, you can use a serrated knife to cut through the adhesive on the bottom of the mount (blade parallel with the board).
To receive your New WOO Mount, you have two options:
- Visit a Local Shop that carries WOO (Shop Locator) and swap out your old Blue Mount(s) for the new Black Mount (call ahead for availability just in case!). Please present your old mounts for credit toward new ones!
- If you’d prefer to receive a new mount directly through WOO and live in a supported country, you can request a New Mount from WOO directly: Request a New Mount.
New mounts can be requested from the Woo website or at Woo dealers.
Thanks so much for your support and WOO stoke!
– WOO H.Q.
